Our ASK

merchant BETA FAQ

 

We’d love for you to join ZAP as a BETA merchant and help us shape the future of our platform. As a thank-you, you’ll gain lifetime VIP status on the ZAP network, giving you early access to new features, enhanced visibility to customers, and exclusive perks for your business.

All we ask is for your honest, candid feedback on what’s working, what’s not, and how we can improve to better serve you and your customers. That’s it!


Our Promise to You

Our Promise to You

As a ZAP BETA merchant, we promise to prioritize your success and listen to your feedback. We’ll continuously work to improve the platform, ensuring it meets your needs and helps your business thrive.

Your data and your customers’ privacy are our top priorities—we’ll never compromise on security or share sensitive information. We're committed to building a network that empowers you to connect with your customers in meaningful, effective ways.


FAQs

 

Our Promise to You

ZAP Merchant Beta FAQ

What is ZAP?

ZAP is an AI-powered payments network designed to connect merchants with customers through secure transactions and streamlined communication—all within a single app.

What are the benefits of joining the ZAP Merchant Beta?

As a beta merchant, you’ll gain early access to ZAP’s cutting-edge features, allowing you to:

  • Build stronger connections with your customers.

  • Leverage SKU-level purchase data for personalized marketing.

  • Offer exclusive deals to attract and retain customers.

  • Provide a seamless, secure payment experience.

How does the messaging system work?

When a customer makes a payment using ZAP, they’re automatically connected to your merchant account. You can send them notifications, offers, or updates through the app. Customers can block or favorite your business to manage their preferences.

How can I promote deals through ZAP?

The ZAP app allows you to create and share exclusive deals with customers who have paid you through ZAP. These promotions appear in their notification feed, ensuring visibility.

How secure is ZAP for payments?

ZAP uses advanced encryption and AI-driven fraud detection to keep transactions safe and secure for both merchants and customers.

What features are available in the beta?

The beta includes core payment functionality, customer communication tools, and access to purchase insights. Additional features will roll out as we gather feedback and improve the platform.

How do I provide feedback during the beta?

We value your input! You can share feedback directly in the merchant portal or contact us at merchant@zapxy.com. Your insights help us refine the product for you and your customers.

Is there a cost to participate in the beta?

Participation in the beta is free. We’re focused on gathering feedback to create the best possible experience for merchants like you.

Contact us:
Email: ‪info@zapxy.com
Phone: (650) 535-0075‬